Repair tickets
Demo snapshot — build-time-generated from applianceshop.store via applianceshop.render-html (clojure -M:dev:render-html), regenerated nightly.
| Ticket | Customer | Appliance | Jurisdiction | Repair/return status | Last op status |
|---|---|---|---|---|---|
| ticket-1 | Sakura Tanaka | Washing machine (pump replacement) | JPN | repaired & returned | committed |
| ticket-2 | Atlantis Doe | Lawn mower | ATL | in repair | HARD hold · no-spec-basis |
| ticket-3 | 鈴木一郎 | Refrigerator (compressor repair) | JPN | in repair | HARD hold · parts-cost-mismatch |
| ticket-4 | 田中花子 | Washing machine (electrical repair) | JPN | in repair | HARD hold · safety-test-not-passed |
| ticket-5 | 佐藤次郎 | Refrigerator (refrigerant recharge) | JPN | in repair | HARD hold · refrigerant-handling-certification-unconfirmed |
Action gate (Repair Shop Governor)
HARD holds cannot be overridden. Parts costs are independently recomputed, never trusted from the proposal; a repair completion or appliance return is blocked outright on a failed post-repair safety test or an unconfirmed refrigerant-handling certification.
| Op | Gate |
|---|---|
:ticket/intake | phase-3 auto-commit when clean, no capital risk |
:jurisdiction/assess | phase-3: human approval (not yet auto-eligible) |
:safety/screen | phase-3: human approval (not yet auto-eligible) |
:refrigerant/screen | phase-3: human approval (not yet auto-eligible) |
:repair/complete | ALWAYS human approval · never auto at any phase · independent parts-cost recompute |
:appliance/return | ALWAYS human approval · never auto at any phase · safety-test & refrigerant-certification re-checked |
Audit ledger (this run)
Append-only decision-fact log — every proposal, hold and commit this scenario produced.
| Fact | Op | Ticket | Basis |
|---|---|---|---|
| committed | intake | ticket-1 | id, customer |
| committed | assess | ticket-1 | 消費生活用製品安全法 (Consumer Product Safety Act); フロン類の使用の合理化及び管理の適正化に関する法律 (Fluorocarbons Act) -- 第一種特定製品の整備時充填回収, https://www.env.go.jp/earth/ozone/cfc/ |
| committed | screen | ticket-1 | safety-check |
| committed | screen | ticket-1 | refrigerant-check |
| committed | complete | ticket-1 | ticket-1 |
| committed | return | ticket-1 | ticket-1 |
| governor-hold | assess | ticket-2 | no-spec-basis |
| committed | assess | ticket-3 | 消費生活用製品安全法 (Consumer Product Safety Act); フロン類の使用の合理化及び管理の適正化に関する法律 (Fluorocarbons Act) -- 第一種特定製品の整備時充填回収, https://www.env.go.jp/earth/ozone/cfc/ |
| governor-hold | complete | ticket-3 | parts-cost-mismatch |
| governor-hold | screen | ticket-4 | safety-test-not-passed |
| governor-hold | screen | ticket-5 | refrigerant-handling-certification-unconfirmed |